Are guests required to wear masks?

Yes. All our guests are required to wear masks when they are in the common areas of the hotel

Are the guest rooms left vacant after check-out, and if so, for how long?

We wait for 24 hours after a guest checks out before cleaning the guest room.

What facilities on the property are open, and what are not?

The pool is open with 50% seating Movie by the Pool is open subject to weather and schedule Convention Center is open with the Health Department’s approval on groups Game Court is open Hot Tub is closed to the public

Our Safety Commitment at Best Western Inn of the Ozark

Our Eureka Springs hotel awaits you with enhanced cleaning protocols, minimum contact exposure, and tons of preventative measures. Experience Southern hospitality combined with safety measures to ensure you have a safe and peaceful stay with us.

Our trained staff has been working diligently to ensure your health and wellness throughout our property. Our stringent guidelines are in alignment with what the different authorities have recommended. We look forward to welcoming you to Eureka Springs.

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Responsible Hospitality

Rest assured that we remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property. Our check-in and check-out processes are aligned with the current situation, and our safety protocols and services also reflect the same.

Before You Arrive

Common Areas

6-feet social distancing in all common areas
Regular cleaning and disinfecting of all common areas
Hand sanitizer stations at different places throughout the property for staff and guests
Signage for social distancing and face masks in public areas.
All guests required to wear masks when they are in the public area

Rooms + Suites

All rooms are thoroughly cleaned and disinfected. Employees wear masks and gloves while cleaning.
Daily room cleaning services not provided for stay-over guests
Towels, fresh linen, and other amenities provided upon request
All linens are sanitized in high-temperature wash

Dining

6-feet distance between tables and chairs
Dining area open with only 66% capacity
Customers are required to wear masks except while dining and enjoying their favorite beverage.

Staff

Employees trained in cleanliness and hygiene protocols
All staff wear masks
All staff trained in social distancing, safety implementation, and sanitization
Daily temperature checks for employees required
Employees who are sick are required to stay home and be tested before returning to work

Travel Safely

We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.

Wishing you good health and safe travels!

Play and Stay Local

You don't have to travel far to enjoy Eureka Springs' beautiful outdoor recreation. Best Western Inn of the Ozark is located within minutes of a number of local area attractions and activities to indulge in safely including:

Biking and hiking trails
Beaver Lake
Onyx Cave

Pivot Rock
Cosmic Cavern

Go Local

In the Words of Our Guests

"“The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!”"